SuperBowlExperts.com
Okay so at some more time looking around on the Internet and this firstdibz situation seems to be widespread, with estimates of around 400 people being affected and thousands of dibz being unwillingly voided. At this point, each dibz is worth over $250, so there is a lot of money at stake.
FirstDibz.com is a scam.
Firstdibz.com does not honor their guarantee.
Firstdibz.com violates their own "no refund" terms of service.
Firstdibz.com has ruined the plans of hundreds of people, and has taken away what is rightfully theirs, assets worth potentially thousands of dollars.
Here is the plan.
If you received the email from FirstDibz saying they are refunding your Dibz guarantees, please comment on this post with the following information.
What team(s)?
How many total Dibz?
How much did you get refunded total?
How much would those Dibz be worth today?
Have you contacted FirstDibz?
What was FirstDibz response?
ALL OTHER COMMENTS PLEASE POST ON THE PREVIOUS NEWS STORY POST REGARDING THIS ISSUE SO THIS DOES NOT GET CLUTTERED
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123 comments:
What team(s)?
Arizona Cardinals
How many total Dibz?
2
How much did you get refunded total?
$57
How much would those Dibz be worth today?
$3250
Have you contacted FirstDibz?
Yes by phone
What was FirstDibz response?
I was told that they were sabotaged by an individual and that they could not afford to refund me. They apologized but cannot offer any compensation for other losses.
How many total
272
Slightly evened out over 4 teams left.
Still have some Baltimore & Philly waiting to get cancelled next.
How much refunded total?
Little over $35,000
How much worth today, who knows, well over $100,000.
Have you contacted?
Yes, numerous times.
Reponse?
Basically who cares, tough shit, we got screwed so you are too... It's a joke!!
First Dibz cancelled me out on
12 Arizona Dibz
4 Philadelpha Dibz
2 Steeler Dibz.
I am awaiting for them to cancel me out on my Baltimore Dibz next.
They are a scam. They should be put out of business.
They nabbed 10 Steelers from me that I bought on 12/29 and 1/1. Total refund was about $2200. I just sold two ACTUAL Steelers Firstdibz for $750 per, so that's a value of about $7,500 for the ones they seized. They tell me I'll be refunded for some Vikings, Colts, and Dolphins that I owned also. All these refunds together won't come close to what the true value of the 10 Steelers they seized would be worth.
I finally got someone on the phone after countless emails and phone calls. The guy said that two individuals ran a scam over this past weekend (Note: well after I purchased the Dibz in question). I reminded him of FirstDibz obligation to try to find me tickets if the Steelers win, and he said the fraud was too widespread for them to be responsible. I had some other teams that went to zero that he said were legit and I wouldn't be refunded. I asked "So, I guess I just have to take your word about what I should be refunded for and what I shouldn't?" and he said "Yeah, basically."
You all are right though, a refund isn't acceptable. I want my 10 tickets if the Steelers win this weekend.
I'm very much in favor of a class action suit, and am willing to help vet law firms that would be willing to take the case.
OK I bought quite a bit of Dibz and had hedged myself so that I was in a good position to get tickets.
What team(s)?
Arizona Cardinals
Atlanta Falcons
Baltimore Ravens
Pittsburgh Steelers
Philly Eagles
Dallas Cowboys
How many total Dibz?
8 per team
How much did you get refunded total?
Not sure yet.
How much would those Dibz be worth today?
Steelers= $6800
Eagles= $2600
Cardinals= $1200
Falcons= $0
Ravens= $2280
Cowboys= $0
Have you contacted FirstDibz?
Yes by phone
What was FirstDibz response?
They said 2 brokers listed way more than they were cleared to do so and that the fraud is too large for them to honor it.
I am planning to do what ever is necessary to make sure this is made right.
What team(s)?
Pittsburgh Steelers
How many total Dibz?
3 Club Level
How much did you get refunded total?
Exactly what I paid. $219 each plus the 7% buyers fee. Total for the 3 Dibz was $702.99
How much would those Dibz be worth today?
Depends. Similar Dibz were selling for around $800 each at the time I received the email notification. If the Steelers advance to the Super Bowl, broker prices for Club level seats are ranging from around $3000 to over $10,000 each depending on exact seat location. It is safe to estimate it will cost me a MINIMUM of an extra $1800 per seat.
Have you contacted FirstDibz?
Yes. By phone and email.
What was FirstDibz response?
I got a claim number on a "form" email and a recording when I called the toll free number. No response from a live person yet.
What team(s)?
40 Arizona Cardinals
28 Steelers
35 Eagles
some were sold already but that counts
How many total Dibz?
103
How much did you get refunded total?
$11700.00
did not refund losers
in same sections
How much would those Dibz be worth today?
$ 75,000+
Have you contacted FirstDibz?
Yes by phone
What was FirstDibz response?
no response no return calls , cell phones off
What team(s)?
Arizona Cardinals
How many total Dibz?
8
How much did you get refunded total?
$256.80
How much would those Dibz be worth today?
$2400.00
Have you contacted FirstDibz?
Yes by phone
What was FirstDibz response?
"Tough luck, we're like eBay and Stubhub if we can't come up with the tickets, we'll refund your money."
- Sorry you are not eBay and Stubhub, your an future and option trading platform where the value goes up and down. When my team loses they have taken my money, when my team advances they offer a refund. Total bull. I even tried to get a refund on teams that are still alive since I don't trust the company and know they will refund me if they win and STEAL my money if they lose. No Dibz
What team(s)?
Arizona Cardinals
How many total Dibz?
8
How much did you get refunded total?
$188.32
How much would those Dibz be worth today?
About $2400.00
Have you contacted FirstDibz?
No
Phone always goes straight to voicemail. Multiple email with no response. I have withdraw all my funds and file chargebacks on ALL purchases with them. You can't just take my money when it's benefits you and refund me when my value goes up.
What team(s)?
Philadelphia Eagles Lower Sidelines
How many total Dibz?
2
How much did you get refunded total?
$181.90
How much would those Dibz be worth today?
$2100 if you changed them to "legit" Dibz.
Have you contacted FirstDibz?
Yes by phone and email
What was FirstDibz response?
Apology and a promise of a call back within 24 hours. Still hasn't happened.
What team(s)?
I've bought and sold dibz for countless teams. Many dibz that I sold were for less than they would have gone for normally if all of this fraudulent supply had not been introduced into the market (example, the non-udibz version of the Cardnals that I sold). In terms of the measurable amount according to the company:
Philadelphia Eagles
How many total Dibz?
2 (that I bought and then sold for a profit)
How much did you get refunded total?
-$507.70
This is the money they have removed from my account thus far despite the fact that I've made them over $2K in transaction fees over the past few months.
How much would those Dibz be worth today?
N/A
Have you contacted FirstDibz?
Yes, via email.
What was FirstDibz response?
No Response.
Arizona Cardinals
4 total dibz
refunded $280
worth today $1400
left message w/ firstdibz, tried calling 10 times, now goes to voicemail
They returned call at 9 pm last nite when I wasn't answering phone, told me to call today...tried, can't get ahold of anyone.
What team(s)?
Arizona Cardinals
Pittsburgh
How many total Dibz?
6
How much did you get refunded total?
around $700
How much would those Dibz be worth today?
??? thousands
Have you contacted FirstDibz?
Yes by phone
What was FirstDibz response?
I was told that they would call me back, but have not been contacted.
I'll wait it out, and then contact my credit card company next week if they do not do the right thing.
I think at most, they have a couple of hundred of dibz exposure maybe even a huge gain if Arizona & Baltimore wins. Firstdibz needs to make things right or the national exposure will ruin this company. Their whole business model is based on guarantee these tickets would be delivered.
EVERYONE, KEEP CALLING MANAGEMENT & PUT PRESSURE ON THEM.
Can someone that is a good writer make a press release about this whole mess. Don't release it yet. Let's give Firstdibz management a chance to make things right like Stubhub's policy. If they do not fixed the situation, we will issue the press release to the 50 major market newspapers and news organization. These news organizations have run nice stories on this company in the past and have steered customers to them. I'm sure they would want to know about this mess.
2 Dibs - Cardinals
Bought for 50 ea
Worth
750-1K
Refund given
Called and was told I'm out of luck even though my money was taken for all the other uDibz that I lost out on.
Total scam job. They got in way over their head trying to grow their business without thinking it through properly.
Contact the FirstDibz head of biz dev - DAVID GALPER through facebook here:
http://www.facebook.com/people/David-Galper/701362
He created this uDibz mess trying to make a splash as a new employee in 2007 trying to grow the business. His MIT education and all failed him miserably.
This company is OVER if they mismanage this fiasco.
They need to take the loss, and compensate or no one will ever buy from them again when this hits the net and media.
What team(s)? Arizona Cardinals
How many total Dibz? 2
How much did you get refunded total? 209.72
How much would those Dibz be worth today? $1,590
Have you contacted FirstDibz? Yes
What was FirstDibz response? That they couldn't fulfill order so I asked them to refund me now and cancel my account. I printed all my history and to have with me when we proceed with class action
HAS ANYONE TALKED TO ANYONE HIGH IN THE RANKS ? BETTER YET WHO HAVE YOU BEEN ABLE TO TALK TO WHEN YOU HAVE GOTTEN THROUGH ON THE PHONE. I ASK BECAUSE EVERYONE KEEPS SAYING THAT THEY ARE SAYING TUFF LUCK YOUR OUT OF YOUR DIBZ . BUT I WOULD LIKE TO KNOW WHO IS SAYING THAT ON THE PHONE ??
Has anyone been able to speak with management?
Where is the CEO or COO?
This companies life depends on how they handle this mess.
What team(s)?
Arizona Cardinals, Philadelphia Eagles (I am excluding Dibz purchased on the Giants which lost and I haven't been refunded for)
How many total Dibz?
4 (2 for Arizona, 2 for Philly)
How much did you get refunded total?
$358
How much would those Dibz be worth today?
$2370 (using the lowest possible price currently on Firstdibz)
Have you contacted FirstDibz?
Yes by email
What was FirstDibz response?
None To Date
What team(s)?
14 steelers lower level sideline
2 arizona lower level sideline
2 Baltimore lower endzone
2 Eagles lower endzone
4 minn. lower level sideline
How many total Dibz?
24
How much did you get refunded total?
$ approx. $2500
How much would those Dibz be worth today?
$ over $30,000
Have you contacted FirstDibz?
Yes by phone
What was FirstDibz response?
Spoke to Andy leach, legal representation, and they have no intention of providing any more compensation. Will pursue class action lawsuit
Here's the contact info for the COO. Good luck trying to reach him.
John Kaptrosky
Chief Operating Officer
FirstDIBZ
Office: (312) 357-4237
Cell: (847) 414-0336
https://www.firstdibz.com/content/about-us
How many total Dibz?
16
How much did you get refunded total?
250
How much would those Dibz be worth today?
5000
Have you contacted FirstDibz?
Yes by phone
What was FirstDibz response?
i spoke with management who was fucking clueless about the situation. i actually was the first person to say to them did u ever think this person your suing could not exist period. I was then called by fufillment department because i have been buying and selling dibz all year and i have dibz out on a team still in. I thougt it was ironic they were calling to make sure i was gonna fill my tickets when they arent going to fill theres. the funny thing is they made it sound is if they were all going to a bar to watch the game and pray for philly. im sitting still currently cause i have 15,000 in my account and want to make sure i can get it out. but if arizona makes it to the superbowl, i will most likely seek legal council.
Does anyone know how to find Barrack Obama's email address he is from Chicago lol maybe he can find CHANGE
http://www.ripoffreport.com/reports/0/411/RipOff0411989.htm
this is a new one on the web
I BELIVE THIS IS THE PERSON THEY CLAIM TO BE THE CULPRIT . BUT I HAVE THIS GUT FEELING HE IS NOT ALIVE. I SMELL CONSPIRACY
TYPE Chavet Sikes PICTURE
IN GOOGLE AND HE WILL POP UP
What team(s)?
Cardinals
Steelers
Ravens
How many total Dibz?
20
How much did you get refunded total?
$not sure exactly
How much would those Dibz be worth today?
$Not exactly sure...LOTS
Have you contacted FirstDibz?
Yes by phone
What was FirstDibz response?
I was told that they were sabotaged by an individual and that they could not afford to refund me. They apologized but cannot offer any compensation for other losses.
What Teams?
Eagles
How Many Total Dibz?
2
How much did you get refunded total? 160.60
How much Would the Dibz be worth Today? $1400
Have you contacted FirstDibz?
Yes by phone & email
What was FirstDibz Response?
No response received yet.
Send Email to firstdibzscam@gmail.com I have been researching lawyers and a few are interested in the case we NEED more numbers. Also he said to not remove funds from our accounts stating that it may say that we are accepting their terms of the refund.
We need a large mailing list.
CV
O.K. Where do i start. This is the Best thing that could be happening to First Dibz and at the perfect time. Look at Stubhub sold for 300+ million dollars , they have the stub hub guarantee , thats why we all have bought there because we know if we go and buy , our order is good. Well here come little www.firstdibz.com with this great Idea. That can really change the way tickets are sold in the Future. they advertise they advertise and they continue to advertise , and still not a lot of traffic compared to stubhub mainly because people do not trust websites. Well what if the CEO Rick Harmon was to come on the air before this weekends games and make a PR statement stating that they will not exactly in these words "present a policy like stubhub and announce that they will make it right . Please remember they are making it right for Super Bowl Tickets ,meaning LOTS OF MONEY involved . The public will realize wow if they make this right THEY for sure WILL make my little order in the future right. there website will be known by Millions more , and they will live happily ever after. I will not give my name BUT TAKE IT TO THE BANK this is WHERE EVERYONE WILL BUY THERE TICKETS IN THE FUTURE 100% NOT TO SAY YOUR NEW PHONES AND PLAYSTATIONS AND EVERYTHING THAT IS IN HIGH DEMAND
How can they make it right? It's impossible to fill all these ticket orders and some are absurd prices... It's physically impossible
Firstdibzscam@gmail.com
SEND YOUR E-MAIL
CLASS ACTION
WE NEED TO ORGANIZE!
GO ON LINE AND PRINT ALL YOUR TRANSACTION HISTORIES WITH A TIMESTAMP FROM THE PRINTER!!
look people are ignorant the price of the dibz i bought that got canceled for the cardinals was 30.00 each back before the playoffs started when no one gave them a chance. if i had bet the 30.00 on the cardinal to beat the falcons i would have had 85.00 after my moneyline bet then if i put it on them again to beat the panthers at +375 moneyline i would have converted it into 403.75. now if i was to rebet it on the cardinals at +170.00 against the eagles and the cardinals win my new total would be right about 1188.00 i would cash that out and find a ticket pay that 1188 add another 800 for the face value and bam i got my ticket . i know whjat im saying i hope someone out there understands what im saying. the problem is ticketnetwork gambled and did not hedge themselves and now are worried of what might happen
they can easily use the funds that the "fake sellers" made that is frozen in there accounts to buy the superbowl tickets the difference would not be that big since they sold many teams.
finally in closing have all the san diego fans that only bought san diego dibz and lost there money and are clueless to the situation been refunded??? funny most of my active dibs where fake but only 3 sets of like 30 sets of my losers were fake hummm makes you wonder
SEND E MAIL TO FIRSTDIBZSCAM@GMAIL.COM
ORGANIZE:
Print all transaction history reports with timestamp.
Do not take money out of your account.(implies acceptance)
We need to populate an e-mail list!
Lawyers will work off contingency with a case of this magnitude!
I just lost 2 more of my Arizona dibz & no refunds either on them.
HERE IS THERY'RE LATEST BULLSHIT EMAIL!!!!!!!
You are receiving this email because you have participated in our uDIBZ marketplace for Super Bowl XLIII tickets. Recently, a select few sellers created fraudulent offers to sell their tickets through our website. This fraudulent activity involves only uDIBZ transactions for Super Bowl XLIII; the majority occurring within a 36-hour period; there are no issues with DIBZ from FirstDIBZ or any other events.
You bought, in good faith, what turned out to be fraudulent DIBZ in our uDIBZ marketplace.
Here is what happened:
* Late January 11, 2009, we recorded suspicious activity in the uDIBZ marketplace
* We immediately froze the accounts that we determined to be fraudulent
* We began a vetting process of all remaining uDIBZ sellers
* Since then, we have determined that at least 2 individuals created 7 false accounts
* We then reversed all fraudulent transactions including uDIBZ that were purchased for teams that had already been eliminated. All of these credits will be deposited into your FirstDIBZ wallet within the next 24 hours.
As a result of these individuals violation of our sellers’ agreement, it will take some time to determine the best course of action. We promise to be diligent in our efforts.
As a company, we will do everything we can to make sure that the experience you have come to know at FirstDIBZ is met or exceeded in this Super Bowl XLIII marketplace. We are looking into all remedies, but need to proceed carefully so that the people associated with the fraudulent accounts do not benefit, in any way from their actions. Please keep a watch on our website and an eye on your email. We will be communicating with you again as pertinent information becomes available.
Thanks,
The Team at FirstDIBZ
FirstDIBZ © Copyright 2009 - All Rights Reserved - www.firstdibz.com
Click HERE to Opt-Out
Just after receiving the email they took my remaining 132 options... This was minutes afer I got the email, and what great timing of course now they won't answer the phone, let they are working to fuck us over more!!!!! This is the biggest joke scam ever.. I hope they fry!!
I just received this e-mail from Firstdibz. Let's hope they do the right thing for their customers and their business by honoring all their bibz.
..............................
Dear xxxxxx,
You are receiving this email because you have participated in our uDIBZ marketplace for Super Bowl XLIII tickets. Recently, a select few sellers created fraudulent offers to sell their tickets through our website. This fraudulent activity involves only uDIBZ transactions for Super Bowl XLIII; the majority occurring within a 36-hour period; there are no issues with DIBZ from FirstDIBZ or any other events.
You bought, in good faith, what turned out to be fraudulent DIBZ in our uDIBZ marketplace.
Here is what happened:
Late January 11, 2009, we recorded suspicious activity in the uDIBZ marketplace
We immediately froze the accounts that we determined to be fraudulent
We began a vetting process of all remaining uDIBZ sellers
Since then, we have determined that at least 2 individuals created 7 false accounts
We then reversed all fraudulent transactions including uDIBZ that were purchased for teams that had already been eliminated. All of these credits will be deposited into your FirstDIBZ wallet within the next 24 hours.
As a result of these individuals violation of our sellers’ agreement, it will take some time to determine the best course of action. We promise to be diligent in our efforts.
As a company, we will do everything we can to make sure that the experience you have come to know at FirstDIBZ is met or exceeded in this Super Bowl XLIII marketplace. We are looking into all remedies, but need to proceed carefully so that the people associated with the fraudulent accounts do not benefit, in any way from their actions. Please keep a watch on our website and an eye on your email. We will be communicating with you again as pertinent information becomes available.
Thanks,
The Team at FirstDIBZ
"Should the seller fail to deliver, FirstDibz will make good with similar tickets for the buyer while charging "market value"—likely the huge markups the buyer is avoiding by buying early—to the seller's credit card."
- Daniel Lotzof, president of FirstDibz
http://www.firstdibz.com/news.html?ugid=&contentId=700052819
now i lost my 8 ravens total lost 111 dibz
correction to the 8 now i just lost 2 more thats 10 today total =113 we need a fu#$ing lawyer in the morning
you see guys the tricky part here for first dibz is that the fradulent sellers might have bought some of the dibz themselves via another person . that turns this into a real big confussion . hopefully they keep track of ip addresses and then track things backwards and really investigate it .I really hope the culprit frys in prison for fraud because if i find him he wont like it. guys first dibz has alot of work cut out for them
I already "Lost" all my 12 Steelers and Cardinal tickets and 2of my Ravens tickets. Now on 1/15 I checked the rest of my ticket options and now 4 more of my Raven ticket options are gone. That completes it...all my tickets are now "Gone".
RK
This company may not survive if they handle this incorrectly.
They need to compensate their customers and then go after the fraudsters. They need to honor their guarantees like Stubhub or turn out the lights.
If they do not get me my tickets, they will constantly have bad press all over the internet and media. I'll make sure of it.
http://www.chicagotribune.com/sports/football/bears/chi-16-dibzjan16,0,971781.story
What team(s)?
Eagles
How many total Dibz?
4
How much did you get refunded total?
400
How much would those Dibz be worth today?
3000
Have you contacted FirstDibz?
Yes by phone and email
What was FirstDibz response?
I POINTED OUT THE SUSPICIOUS ACTIVITY BACK ON JAN 5TH!!!!!!!
_________________________________
From: FirstDIBZ
Date: Mon, 5 Jan 2009 14:08:53 -0800
To: Subject: RE: dibz from fans : 817242
Ted:
As this is the first Super Bowl to employ a uDIBZ market, there is some trepidation about using the service, which is keeping the prices lower. When a seller does post large quantities of DIBZ for sale, we always contact that seller and verify their ability to produce the tickets.
If for whatever reason the seller cannot produce tickets and FirstDIBZ is unable to produce equal or better seating, you will be reimbursed 125% of the final selling price of the DIBZ. Again, with that being said, such a contingency has not occurred.
We hope you find this information helpful.
-The FirstDIBZ Tea
From: Ted Farrell Sent: Monday, January 05, 2009 2:55 PM
To: FirstDIBZ
Subject: Re: dibz from fans : 817242
It also is strange that the fans dibz are offered at near half price in large volume of firstdibz dibz. Is there a reasonable explanation for that?
Sent via BlackBerry by AT&T
From: FirstDIBZ
Date: Mon, 5 Jan 2009 10:52:33 -0800
To: Subject: RE: dibz from fans : 817242
Edward:
Thank you for contacting FirstDIBZ!
All sellers must complete and sign our “Seller’s Agreement”, which is a legally binding document ensuring that users do not post tickets to which they do not have access. In the event that they (for whatever reason) are unable to produce said tickets, FirstDIBZ purchases equal or better tickets for the end buyer on the secondary market. We then have the right to charge the price of those tickets to the original seller who could not produce tickets. We have further indemnification options as well.
With that being said, we have never had a seller list tickets to which they do not have access.
If you have any further questions do not hesitate to contact us at FirstDIBZ via email or by phone 312-357-4281.
-The FirstDIBZ Team
Ticket Number : 817242
Email Address : Phone : First Name : Edward
Last Name :
Subject : dibz from fans : 817242
Question : I recently bought 4 "dibz from fans" for the Phila. Eagles in this year's superbowl for "Lower Level End Zone". These are guarunteed right if the Eagles make it? I just get nervous seeing that guys are selling 20-25 dibz for specific sections (obviously cant own that many tickets in one section). do I run the risk that I may not get a ticket in the section I purchased for?thanks
Total?
2
Refunded?
$53
Worth today?
For the seats I was supposed to have 1600 bucks. If we just take the cheapest 650 bucks
Contact?
Same BS they were feeding everyone else. Tough luck. Also have two eagles dibz that I want to use as a diehard birds fan. Already made reservations and whatnot. They better be fucking legit.
What team(s)? Eagles
How many total Dibz?2
How much did you get refunded total? $181.00
How much would those Dibz be worth today? $1000 each
Have you contacted FirstDibz? Yes
What was FirstDibz response?
ring...ring.....ring......ring....
Bought and sold fraudulent Dibz for numberous teams. Net result, they deducted $846.60 from my account.
IF YOU CONTACT THEM TO TRY AND RECOVER YOU 846.60 THEY WILL MOST LIKELY SETTLE . YOU ARE AN EASY CASE
ACTUALLY IT IS 846.60 MINUS WHAT THEY REFUNDED YOU FOR THE DIBZ YOU BOUGHT . WHAT EVER THAT WAS
I sure hope they settle. Afterall, not accounting for the fraudulent dibz transaction fees, they've made over $1,900 from my other purchases and sales in trans fees.
As for the 846.60, that's taking everything into account. Basically, I was left with Zero fraudulent dibz in my posession at the time they started reversing things...so everything was all settled on the money front at that point. Then they reversed all the transactions (some positive, but mostly negative becuase of the sales I made for a profit) related to the Dibz and subsequently subtracted that amount from my account.
Just a couple of points...
1. For those of you that don't think they have the finances to make appropriate reparations... FirstDibz (formerly TicketReserve) announced a strategic partnership with CBS in 2007. At that time CBS became a minority investor in TicketReserve and stated an interest in working together for online and offline business promotions/activities. You can look up these announcements by typing "Ticketreserve and CBS" in a Google search. The invested amount was never disclosed, but it is doubtful that a major corporation would make a major announcement like that for an insignificant investment.
2. The reparation plan that FirstDibz states they will announce on Tuesday (after the AFC/NFC Championship Games) may not satisfy many consumers adequately. For example, I bought some Cardinals Dibz and was planning on selling most of them today. The going rate is ~$300-400 depending on the location of the seats. This was going to be my "insurance policy" in case they don't win on Sunday. I would have at least left with some profit, if not the actual Super Bowl tickets. Now if they lose the NFC Championship game I may not get anything at all, since the market will be officially closed without having to fulfill the Super Bowl tickets.
3. Lastly, I agree this is the biggest screw up this company has made thus far. However, it is far from being the only error they have made that adversely affects its consumers. Another example is how they have treated the NCAA Final Four market in the past. Approximately 2-3 years ago they initially opened up a "Upper Level" market for the Final Four. Months later they suddenly decided to open up a "Lower Level" market for the same event, which nearly ended any demand for the Upper Level seats and sent the market prices crashing. They immediatlely received many complaints that this kind of move adversely affected fair market conditions and left a lot of their loyal customers (those that buy early and often in a market) with a lot of reservations without any demand. They were told that they should announce at the initial offering that later markets may be released for the same event; otherwise, the company could always manipulate market conditions by adding to an event market and effectively take away the fair market conditions they were promoting. To make up for this they upgraded all the initial "Upper Level" reservations to "Lower Level" reservations, and then opened up the market to the general public. Unfortunately, a year later they then did the same roll-out of different levels of seating for the same market event without any prior notice. This time they did not feel the necessity to make any reparations and instead left a lot of people angry. This is just one of many customer relation errors they have made... I can list many more!!
I have used this site for ~4 years now, and have noticed that as they have tried to grow their business and profit margins their business model and practices have become more and more shady. With this their customer service has really suffered and some of their most loyal customers (like me) are becoming more an more disgruntled. I have probably spent over $50,000 on this site in the past few years... If they don't fix this quickly and satisfactorily I am definitely never going back!! In fact, I'm not sure I'm going to use the site anymore regardless of what they do. This is just the latest in a number of blunders and poor customer service by this company. I AM STRONGLY IN FAVOR OF MANY PEOPLE SUBMITTING COMPLAINTS TO THE FEDERAL TRADE COMMISSION & BETTER BUSINESS BUREAU IF THIS IS NOT HANDLED QUICKLY AND APPROPRIATELY!!
WOW!!!! WTF is going on here???? I hope this is a joke.
http://chicago.craigslist.org/chc/tix/997283734.html
CBS has picked up our story:
http://cbs3.com/specialreports/Philadelphia.Eagles.NFL.2.910615.html
AARP HAS WARNING BULLETIN OUT TOO!
http://bulletin.aarp.org/yourmoney/scamalert/articles/internet_ticket_broker_embroiled_in_super_bowl_scam_customers_furious_after_bidding_for_super_bowl_tickets_they_wont_get.html
I won 4 lower end zone Pittsburg. They better make good on my tickets.
if anyone would like to email me at dave@seasonticketshares.com. i have spoke with some local attorneys and have a plan but it is time sensitive people with large amounts of dibz that have been cancelled please contact me . please large amounts of arizona and pittsburgh
I HAVE CONTACTED AN ATTORNEY AND I WILL NOT BE CONTACTING ANY FURTHERER WITH FIRST DIBZ FROM HERE OUT WE ARE GOING AFTER ALOT INCLUDING LOSES TO CLIENTS THAT I SOLD TICKETS TO THAT NOW ARE LOSING THERE PLANE FARES HOTEL RESERVATIONS ETC... DUE TO THE FACT THAT I CAN NOT PRODUCE THGE TICKETS PLUS ALSO DAMAGES TO MY COMPANY THAT ARE RESULTING IN NEGATIVE REPORTS BEING PUBLISHED IN MY COMPANYS NAME THANKS TO FIRST DIBZ NOT COMING THROUGH . I AT THIS POINT DO NOT EVEN WANT THE TICKETS BECAUSE THEY MIGHT TRY TO COME UP WITH THE TICKETS AT THE LAST MINUTE AND THAT IS NOT GOOD FOR ME . THEY WILL PAY DEARLY FOR THIS ONE I ASSURE YOU OF THAT EVEN IF MY ATTORNEY MAKES ALL THE EXTRA PROFIT
http://profile.myspace.com/index.cfm?fuseaction=user.viewprofile&friendid=446976128
Much more to come!!!
TICKETRESERVE / FIRSTDIBZ.COM SCAM - $5000000
--------------------------------------------------------------------------------
Reply to: sale-997283734@craigslist.org [?]
Date: 2009-01-17, 10:55PM CST
For some of you know already FirstDibz.Com is involved in some major "shit" right now.... I have now found out that they have offered settlements to "VIP" members as they called them.. A good friend of mine from California was offered one this morning and his settlement was on a per dibz basis, he had to choose whether or not he wanted to take a certain amount on all dibz or wait till after tomorrows games and any valid dibz leftover on the 2 remaining teams would be doubled in value.. WHY DIDN'T I GET THIS OFFER??? WHY DID I GET AN EMAIL STATING THEY WOULD LET ME KNOW WHAT IS GOING TO HAPPEN ON TUESDAY???? THIS IS ABSURD... NOW THIS COMPANY IS GIVING OUT SETTLEMENTS TO ONLY CERTAIN PEOPLE?? WOW!!! I AM GOING TO BRING THE BIGGEST LAWSUIT THIS COMPANY HAS EVER SEEN.. DID YOU GET SCREWED OVER TOO?? EMAIL ME, LET'S START A CLASS ACTION AGAINST THESE PEOPLE!!! IT'S CRAZY!!! AND I ONLY HAD 8 DIBZ BOUGHT, 4 ON ARIZONA AND 4 ON PHILADELPHIA SO I WAS GUARANTEED TICKETS, NOW I HAVE NOTHING BUT MY STINKING $500 BACK..
it's NOT ok to contact this poster with services or other commercial interests
PostingID: 997283734
Question for prior poster about prior NCAA market about when Ticketreserve later opened up a Lower Level market:
To make up for this they upgraded all the initial "Upper Level" reservations to "Lower Level" reservations, and then opened up the market to the general public.
Which year was this? I have been in the market many years and was never upgraded when they opened up a lower level market.
http://profile.myspace.com/index.cfm?fuseaction=user.viewprofile&friendid=446976128
Just wondering, is anyone else NOT receiving the "Your Order Has Transacted" emails? I've sold some things since the story came out, but the last email confirmation I received was on 1/14. With the discrepancies in some of the stories (i.e. them saying that these fraudulent dibz were only sold late at night, though we know that is not true and can verify with these emails), I'm wondering if they are eliminating future paper trails. I just don't trust them anymore.
i have every freaking email from the day i started with them back years ago and i bought some of the canceled dibz long agooo some in the morning some at night some in the afternoon some during games you name it i bought them i have so much shit on them they will fry.
Including an ex employee on my side that knows all there behind the scene scams
here is one they post tickets in there regular dibz markets they do not even have then try to go into the secondary market and buy them . at the last minute when prices drop but this year they are screwed because brokers know they are in need and will not drop there pants i hope
I am have 2 Arizona dibz and now am obigated to buy super bowl tickets. Now they are telling me I have to go to the game and pick them up a Will call. this is rediculous. I already comitted to sell the tickets to a Steelers fan. Who the hell are these people to tell me what I can and can't do with tickets that I bought. Another scam..
http://profile.myspace.com/index.cfm?fuseaction=user.viewprofile&friendid=446976128
wow crazy!!! someone posted a settlement letter from first dibz!!! I want one too, anyone else get one and how much did you get??
I'm a journalist in Pittsburgh working on a story about the problem with Dibz. If you are a Steeler fan and feel you were ripped off please get in touch with me at linaberger@kdka.com. I would like to interview on camera for a story. You need to live in the Pittsburgh area.
I'm a reporter in Pittsburgh working the FirstDibz story. If you're a Steelers fan in the Pittsburgh area involved in this case who would be willing to be interviewed on TV about it please contact me at linaberger@kdka.com. I'd like to hear from you ASAP.
HOW INTERESTING IT IS CBS COVERING THE STORY AGAIN
I received one of these insulting lowball offers on the Dibz I currently hold - $1000 total to buy out positions on 10 tickets, mostly lower levels. It's becoming increasingly obvious that they don't have the tickets and are doing everything in their power to avoid having to cover their positions on the open market. They've even set their earliest pickup time past the SH delivery deadline to make it even more difficult to resell any tickets they are obligated to fulfill.
Has anyone else heard anything? I'm still waiting. Btw, just read the following comment on ticketnews.com
Okay, put the whole original scam aside. Now the Premium Club seats I paid 400.00 per dibz a couple weeks back are now being pulled even after they said they were verified and NOT PULLED THE FIRST TIME..These were in my Items won. So now I have lost everything and superbowl tickets that were even verified after the original scam and now they tell me tonight..Are you kidding me...I want MV for these and thats 5K a ticket...I am sooooooo upset. They said these were verified and had up until today to find out... What can I do? I need to press charges, because this falls directly on First Dibz, this was after the original scam!!!! Can someone assist me on what to do?
BTW I told everyone I was going to super bowl, i guess not!
How can anyone ever have any confidence in this company again?
OH WAIT A SECOND WHAT EXACTLY WERE THOSE PREMIUM CLUB SEATS WORDED ON THE SITE
PLEASE EXPLAIN SO WE KNOW WHAT ELSE NEEDS TO BE REFUNDED
Not sure...you might want to post a comment and ask the person who said it initially:
http://www.ticketnews.com/FirstDIBZ-in-eye-of-the-storm-from-angry-NFL-fans109167++?page=1
ITS CALLED LAW SUIT NOTHING ELSE OTHER THAN LAW SUIT. CALL AN ATTORNEY TOMMOROW AND MOST OF THEM HAVE CONNECTIONS WITH ATTOREYS IN AL THE BIG CITIES AND THEYLL REFER YOU TO ONE IN CHICAGO . HOW DID THEY TELL YOU THEY WERE ALSO FRAUD DIBZ DID THEY CALL YOU OR DID THEY EMAIL YOU??
What team(s)?
Eagles
Cardinals
How many total Dibz?
2 Eagles.
2 Cardinals.
How much did you get refunded total?
$430
How much would those Dibz be worth today?
$2000
Have you contacted FirstDibz?
Yes
What was FirstDibz response?
Working on reparations plan, and encouraged to go BACK into the Udibz market and buy more dibz. I then bought Eagles dibz at around $1,000 each.
Looks like they are doing "everything" they can to make this an "experience". This was posted on TicketNews.
I lost Dibz last week on the Eagles but had "verified" Dibz still alive on you guessed it, Arizona. I booked everything last Sunday and Monday to save money on travel (pre-paid guaranteed), just like so many others. Tuesday, the contrary to established policy email arrives. Odd thing happens when you try to back out of a transaction for travel expenses. Those companies must have a different dictionary definition of guarantee. I held off on booking some other activities and events until, you guessed it again, yesterday because I had Super Bowl XLIII in my "DIBZ WON". They have thrown around assurances in customer service and used the word guarantee within their web site. I confidently look forward to their meeting or exceeding the experience I have come to know at their company. Yes, I am writing this because the "reparations" email I received was incredible. I had a different understanding of the term reparations. If you have not received an email yet it means, "remove" because they took away my Winning Dibz. I told my friend he was going to the Super Bowl last week. Guess what word I used this week after the game was final and I had Dibz Won? Oh no, I forgot to ask for their definition of met or exceed.
OMGOSH, Today I received another e-mail that said 2 more of my dibz that were suppose to be good are not going to be fulfilled. These were still go during the game on Sunday. Firstdibz said they are refunding my "cost"
2 club seat Arizona
The company better follow their policy, get me my tickets and charge the fraudulent seller the difference. I will suffer substantial damages if these tickets are not fulfilled.
IT'S LOOKING MORE AND MORE LIKE FIRSTDIBZ'S WHOLE BUSINESS MODEL IS FRAUDULENT.
HOW MANY ARE GOOD?
We are all coming on talking about how many we have lost. Has anyone actually Won and Received a ticket? Maybe they don't have any tickets.
i bought 2 steelers Dibz during the 4th qtr for over $500 for the upper deck. they said i need to pick up the tix in tampa. i said they are crazy. they will not ship them to me....probably because they do not have the tix yet. they offered me 150% of the purchase price to NOT pick up the tix, and they would buy my options back.
if anyone has a lawyer, let me know as I would like to be involved in a class action lawsuit. This company os an absolute joke.
Why woun't you pick the tickets up in Tampa? Their policy for delivery clearly states (To be determine). So I believe they are within their rights. On another note, if you want to sell them, you may not do better than 150% after expenses and commissions.
W3e should all consolidate this into one lawsuit. Who has the best attorney that has expressed interest in taking our case? Contingency fees?
Sorry for the long post, would like to see what people think of FirstDibz customer satisfaction agreement?
What team(s)?
Cardinals- 5th row lower endzone Eagles- lower endzone
Vikings- lower endzone
How many total Dibz?
2 for each team, 6 total
How much did you get refunded total?
What I paid including transactions, $497.10
How much would those Dibz be worth today?
would have to estimate on how much ticket would sell for, 2 lower level cardinals 5th row.
Have you contacted FirstDibz?
Yes by email
What was FirstDibz response?
No personal reply
Following email sent 9:23 PM eastern on Jan, 20 2009
Dear xxxxxxxxx,
As we all know, last week you and FirstDIBZ fell victim to individuals who perpetuated a ticket selling scam in our uDIBZ marketplace. They violated the FirstDIBZ Seller Agreement by placing tickets for sale in our uDIBZ Super Bowl XLIII market that they did not possess. In doing so, they caused significant harm to you and to us.
FirstDIBZ did not cause these fraudulent acts. Under the terms of our User Agreement and Seller Agreement, we are not responsible for them, though we too have suffered them deeply. Since the moment we discovered the fraud, we have been wholly focused on determining what we can do legally and financially to help build back the trust that has been jeopardized by these deceptive acts. Why? Simply put, there is nothing more important to our success.
Based on the large number of calls and correspondence we have had with many of you, we know the majority of you understand what has transpired and are willing to work with us to help build back the trust. We are 100% committed to doing so with all the resources we have at our disposal. Today we see these efforts in two significant areas: Systemic Protections and Customer Satisfaction.
The Systemic Protections are the steps our technology team has taken in our overall uDIBZ market operations and processes to better protect you. These include but are not limited to:
1. FirstDIBZ has temporarily taken offline the uDIBZ Seller’s Tool in order to conduct a full and comprehensive security review, the results of which will be integrated into its next version.
2. FirstDIBZ has formed an internal uDIBZ Selection Committee to review the initiation of all proposed uDIBZ markets and to monitor each market’s activities.
3. FirstDIBZ has formed an external group of advisors, which has helped through the last week, and which has agreed to help us in the future.
Providing Customer Satisfaction in times like this represents a more challenging task. We have tried to make our Customer Satisfaction plan clear and direct. We are simply making available to everyone who was victimized by this fraud what we consider to be the best possible, and most equitable offering under these difficult circumstances.
The Customer Satisfaction Agreement can be viewed online by using your FirstDIBZ login and password on our Customer Service webpage at www.firstdibz.com/account/agreement. To expedite the entire process our online form will allow you to review and accept the terms by inputting your name and selecting the acceptance box. Please be certain to read our Customer Satisfaction Agreement carefully, as it contains all relevant information.
We hope that between these two sets of actions (Systemic Protections and Customer Satisfaction), we have demonstrated the extraordinary value we place on our relationship with you. We believe this Customer Satisfaction plan far exceeds what many other companies would do.
Finally, the FirstDIBZ mission has not changed. We know you understand and appreciate its value. Making it work better for you is the singular calling of our company. We will remain vigilant in its protection.
The FirstDIBZ Team
Following the link in the letter brought me to this document
FirstDIBZ Customer Satisfaction Agreement
In response to the fraudulent activities by a group of outside individuals who violated our Buyer Agreement and Seller Agreement by placing tickets for sale in our uDIBZ Super Bowl XLIII market that they did not possess, FirstDIBZ offers the following terms to you:
Proffered Terms
1. FirstDIBZ will refund all costs associated with the fraudulent uDIBZ activities. This includes teams that have been eliminated. (This may have already occurred) Value: average $129.
2. FirstDIBZ will fund your wallet $250 for each of your fraudulent Steelers and Cardinals uDIBZ contracts, up to 4 (EX: 2 Fraud uDIBZ = $500, 4 Fraud uDIBZ = $1000)
3. In addition, FirstDIBZ will give each Steeler and Cardinal fraudulent uDIBZ holder a $100 FirstDIBZ credit per uDIBZ (unlimited) for usage at your discretion on FirstDIBZ.com.
Legal Release
In consideration of FirstDIBZ' undertakings as set forth in this agreement, the receipt and adequacy of which are hereby acknowledged, Customer, for himself and its/his employees, agents, consultants, experts, representatives, and attorneys, as well as all other natural persons in its/his employ or otherwise acting or purporting to act on its/his behalf, releases and discharges FirstDIBZ and its present or former owners, directors, officers, employees, agents, consultants, experts, representatives, and attorneys, as well as all other natural persons in its employ or otherwise acting or purporting to act on its behalf, against any rights, duties, obligations, claims, causes of actions, demands for payment, or any other action, known or unknown and that presently exist or that arise in the future, concerning, arising from or in any way related to tickets to Super Bowl XLIII through the uDIBZ Marketplace or the right to purchase or obtain any such tickets through the uDIBZ Marketplace, including but not limited to any claims involving "DIBZ" possessed at any time by Customer through the uDIBZ Marketplace in connection with such tickets.
It is understood that this release shall be and remain in effect as a full and complete general release notwithstanding the discovery of different or additional facts. Customer acknowledges that he has been advised by legal counsel and is familiar with the provisions of California Civil Code Section 1542, which provides as follows: A general release does not extend to claims which the creditor does not know or suspect to exist in his or her favor at the time of executing the release, which if known by him or her must have materially affected his or her settlement with the debtor. Customer is aware of said Code section, and hereby expressly waives any rights he may have thereunder, as well as under any other statutes or common law doctrines of similar effect.
Electronic Signatures Disclosure: By electronically signing this agreement you acknowledge and agree that such electronic signature is valid evidence of your consent to be legally bound by FirstDIBZ. You accept notice by electronic means as reasonable and proper notice, for the purpose of any and all laws, rules and regulations. The electronically stored copy of this agreement is considered to be the true, complete, valid, authentic and enforceable record of the Agreement, admissible in judicial or administrative proceedings to the same extent as if the documents and records were originally generated and maintained in printed form. You agree to not contest the admissibility or enforceability of FirstDIBZ electronically stored copy of the Agreement.
Please input your name, check the Acceptance box and click the Accept button.
Name:
I agree to the conditions:
I have not accepted
Lots of discussion from scammed customers here at this blog.
http://www.topix.com/forum/source/the-morning-call/T4OUDFII9SE8Q5FLF
re: the previous NCAA upgrade. That was ~3 years ago. I think it was the first year they came with the lower level seating. I believe it was the year LSU went to the final four (around the time of Big Baby). I'd have to look at my records to be sure.
Please do not sign that "consumer satisfaction agreement". I received the same one. That is essentially just a liability release form, which they want you to sign so they can avoid being sued. There is some compensation involved, but it is minimal!! Do not sign. I am going to organize a class action lawsuit and will keep everyone updated on the status via this and other blogs.
ATTENTION PEOPLE PLEASE MAKE A COPY OF THIS AND POST IN EVERY BLOG YOU ENTER REGARDING FIRST DIBZ.
1 EVERYONE WHO PARTICIPATED IN THE UDIBZ MARKET MUST ACT FAST AND PLACE A CHARGE BACK ON ALL THE CREDIT CARDS
2 SPREAD THE WORD TO EVERYONE YOU TALK TO .
3 THERE ARE ALOT OF PEOPLE THAT LOST IN THE MARKET EARLY IN THE YEAR THAT SHOULD BE REFUNDED AND HAVE NO WAY OF KNOWING ABOUT THIS PROBLEM
4 ONLY THEY KNOW WHAT DIBZ ARE FRADULANT AND WHAT DIBZ ARE NOT FRAUDULANT SO FOR THAT REASON ALL YOUR CREDIT CARD COMPANIES WILL LET YOU CHARGE THEM BACK
5 IF YOU CHARGE THEM BACK YOU CAN STILL PARTICIPATE IN A CLASS ACTION FOR LOSSES INCURRED IE...
FLIGHTS, HOTELS , EBAY FEES. AND ANY OTHER WAY THEY MADE YOU LOSE MONEY . DAMAGE TO YOUR BUISNESS DUE TO THE FACT YOU CAN NOT FILL ORDERS. A CHARGE BACK WILL NOT MAKE YOU EXCLUDED FROM A LAWSUIT.
6 IF ENOUGH CHARGE BACKS ARE STARTED THEY WILL LOSE THERE MERCHANT ACCOUNT. AND THEY WILL GRANT THEM ALL DO TO THE OVERWELMING MAJORITY .
7 . DO NOT ACCEPT THAT AGGREEMENT BECAUSE IF YOU DO THEN YOU WILL BE MOST LIKELY BE EXCLUDED FROM THE LAWSUIT . I CAN,T SAY FOR CERTAIN BECAUSE I HAVE NOT EVEN RECIEVED AN OFFER BUT I HEARD IT WAS PATHETIC.
8 GET SOMEONE TO COVER THE STORY SO THE INNOCENT THAT LOST AND HAVE NOT BEEN REFUNDED WAKE UP AND GET IN ON THE FIGHT.
9 ADD WHAT EVER YOU WANT AND KEEP POSTING IT EVERY WHERE SPREAD THE WORD FAST GUYS SPREAD THE WORD FAST THIS NEEDS TO MOVE LIKE A WILD FIRE
RESPONSES AND COMMENTS WELCOME PLEASE REPLY
How far can you go back to challenge a charge against your credit card? I was wondering since I have no way of being sure about the validity of any loosing Dibz I ever bought. Maybe all of my loosing Dibz were never backed by a real ticket. If that's the case and apparently they don't know what's good I should get that money back too. We all should.
as far back as six months but in a case like this the cc co. Will fight all the way back . Let's just put them out of buisness . I do not even know if I would have recueved bcs tickets had Texas gone to the big game so as for me I'm charging back everything
http://www.ripoffreport.com/reports/0/411/RipOff0411989.htm
Check your wallets!
I just logged in to find my balance has decreased once again. I posted earlier that I had lost $846.60 due to the reversal of transactions. This was after all of the remaining uDibz were verified. Well, I just logged in this evening to find that now I've lost a total of $4,697.60.
Unacceptable!
I can say definitively now that the fraud goes back to at least 10/10/2008.
10/10/2008 Indianapolis Colts in Super Bowl XLIII Section Lower Level, Row 10 - 25 yd. ln (market closed)
Incidentally, I initially expressed my concerns to FirstDibz on 10/8/08 due to the large quantities of dibz offered in the particular market. As we all were, I was assured of their validity.
Me too, I emailed to firstdibzlawsuit@yahoo.com and no response. Also, an additional $1798.20 had taken out of my account for Panther and Eagles. So my total loss on paper profits is about $4000 + 2 lower sideline seats for Steelers. I also DID NOT sign the agreement. From what I know, every single transaction from udibz are taken away, so they are basically saying that every one of them are Fraud? haha they are just trying to take back as much as they can to cover for their future lawyer fees, they know that they will have to face many lawsuits, so people, DO NOT SIGN THE AGREEMENT! They know we have a good case here that's why they are offering us $250 right away. For me, it is no longer the money loss I am mad at, it is the way they run the business and they way they are just taking money away from us when they verbally and written "guaranteed" our funds
How many total Dibz? 2
How much did I get refunded total?
$117.70
$55 each + fee
How much did I sell these two dibz for?
$750 a piece
Have I contacted Firstdibz?
Yes by e-mail (no response back) and tried to call but got no answer.
I was not even notified by Firstdibz when this happeded. I just happened to find an article about this scam on the internet. First Dibz is a freaking joke. I never will buy one again.
What team(s)?
Arizona
Pittsburgh
How many total Dibz?
10
How much did you get refunded total?
around $1000
How much would those Dibz be worth today?
$14,000
Have you contacted FirstDibz?
Yes
I'm going to sued their butts if they do not give me a decent offer. See you in court.
I refuse to sign their agreement and if they do not at least refund me my initial cost, I will be contacting my credit card companies within 30 days to get a chargeback because the whole company looks fraudulent
no there is not a 30 day window for chargebacks you can go up to 6 months in a fraud case trust me i talked it over with credit cards already
go for it
better business bureau (BBB) complaint form: For anyone who want to file a formal complaint form, it is so EASY and took me 10 minutes. Here is the link: https://odr.bbb.org/odrweb/public/GetStarted.aspx
-CLICK "NEXT"
-Answer 3 questions, CLICK "NEXT"
- your "Zip"
- Leave search by phone, company all blank, just go to "SEARCH BY URL" and type in "www.Firstdibz.com", click NEXT
- two matches shows up, I chose the first one w/ the BBB logo
THEN SAY EVERYTHING you want to say in details!
I did one already, we need EVERYONE to do it to bring the attentions to BBB and other authorities. Talking is no use at this point, we GOTTA DO SOMETHING! I did not sign their stupid agreement so for those of you that are with me, first step is to FILE THE COMPLAINT.
Did a BBB complaint
Latest email from First Dibz (received 1/27):
As our investigation continues and we assess the impact of the fraud that victimized our users, we have had to take many steps to protect our users and to insure that no funds whatsoever get to those who have perpetrated this fraud.
Based on the terms of the FirstDIBZ User Agreement and Seller Agreement, and the company’s policies and procedures, we have “unwound” all transactions associated with ALL fraudulent uDIBZs. This includes transactions by those of you who purchased fraudulent uDIBZ, and subsequently resold them, both for teams that made the Super Bowl and teams that were previously eliminated. This means that we have refunded to your wallet:
The original price you paid for any fraudulent uDIBZ
The transaction fees you paid associated with buying any fraudulent uDIBZ
The transaction fees you paid associated with selling any fraudulent uDIBZ
Once we have properly identified and isolated the wrongdoers and completed all necessary investigations, we intend to further communicate with you. Given the complexity of the matters, we do not envision this outreach occurring prior to this weekend's Super Bowl.
Finally let us restate, so that there is no ambiguity: FirstDIBZ has not and will not make any profit from the sale of fraudulent uDIBZ in any way. We appreciate your patience and understanding in this situation.
Thanks,
The FirstDIBZ Team
I have purchased options for several teams in the NFL for the past 4 years so that if that team made it to the Super Bowl according to their website I would be guaranteed the option to purchase a Super Bowl ticket at face value for every option I owned for those teams. This year alone I spent just about $1,300 in options for various tickets. The following week of playoffs I had options for the NY Giants, Arizona Cardinals and Philadelphia Eagles which guaranteed me 2 Super Bowl tickets since they were the only remaining teams in the NFC. Since it looked like a lock I did not attempt to sell of any of my remaining options. If I did not have what appeared to be guaranteed Super Bowl tickets I would have sold off my remaining options and purchased tickets on my own. I still owned Giants options which were selling for approx $850 a piece and up and San Diego options which were going for around $350 each and up. Conservatively I could have sold them for around $2,400.00 total. But I did not because I thought I had my tickets guaranteed. The following Wednesday Jan 14th I received an email from First Dibz telling me the Arizona options I had were no good. Here is the jist of the email I received from them. " FirstDIBZ is sending you this very important email because it has come to our attention that an individual uDIBZ seller has misused the FirstDIBZ website (in contravention and breach of the Seller Agreement). As a result, this individual has had their account suspended to protect the integrity of the overall uDIBZ marketplace. FirstDIBZ has accelerated its activities in finding any sellers that are misusing the marketplace and will continue to do so until all sellers are 100% verified. During the seller's misuse of our website, our records confirm that you have purchased DIBZ from this individual and as a result we will be refunding you 100% of the amount you paid for these DIBZ plus 100% of the transaction fees that were incurred." Since then they said my Philadelphia, Arizona, Indianapolis and Miami options were no good. They only options that were still good were my Giants and San Diego options which I would have sold if I had known this sooner. Both of these teams were now out of the playoffs. I have written numerous emails and left a dozen voicemails with the company to explain my prediciment but all I recieved was a refund of my money plus fees for the bad options. I feel that there should be more of a compensation for all the money I lost because of their failure to properly screen sellers who are posting these options on their website. Super Bowl tickets face value are between $700 and $900 but if you try to buy them from anywhere you are going to spend at least $2,500 - $6,500 a piece depending where you are sitting. The options I had for Arizona were for lower level sideline seats which start at a minimum of $4,500 a piece. I would have had 2. Worst case scenario I should have had the $2,400 I lost by not selling the other options and I could have at least purchased 1 of my tickets when I got down to Tampa. Now I have no tickets and no money to even purchase tickets. I will most likely have to cancel my trip which is a story in itself. Since this whole thing started 2 weeks ago FirstDibz.com had changed it service agreement online and removed the word guarantee from everywhere. They use to say if you own the dibz you are guaranteed the right to purchase the tickets to that event at face value. They are asking everyone to agree to their new agreement by Jan 27th or you will not receive the credit they are offering ($250 per dibz for Arizona or Steelers options that were bad).
I can now say that there is more than a class action lawsuit against them there will also be discrimination lawsuits filed due to the fact they have made different offers to different people. based on there needs. and they have given some people tickets to the super bowl to get them out of there way. I have names and phone numbers . they even madeone person sign an agreement to not use there site again. makes you wonder who the real frauds are???
All,
I have a class action lawsuit that was just signed. The lawyers feel that this is a great opportunity to win, and recover much more money than firstdibz is offering. If you sign their reparation agreement, you will not be able to partake in the class action lawsuit. You have to do what is best for you, but know that there is an option and you do not have to agree to their flimsy plan, which is more of an opt out clause than an award. If you ahve any info of any plan they offered you outside the repararion agreement, please post anonymously. Thanks.
FR A FACT THEY HAVE OFFERED MONEY AND TICKETS TO SEVERAL PEOPLE ME BEING ONE OF THEM BUT TICKETS HAD TO BE PICKED UP IN TAMPA SO THEY BOUGHT THEM BACK FROM ME I WILL HELP ANYONE AND EVERYONE I CAN TO SLAM THEM
I am not signing the agreement. Please post here how we can take part in the lawsuit. Also, what "special" offers did they give you?
How is Udibz going to compensate buyers of udibz that sold their dibz for a profit?
What is that reparation going to be like?
HOW THE HECK DO WE KNOW THAT FIRSTDIBZ IS NOT POCKETING OUR TICKETS ($4500 CLUB SEATS EACH) AND GIVING US $250 IN "REPARATION".
FOR ALL I KNOW, FIRST DIBZ OR THEIR EMPLOYEES ARE MAKING A TWIN KILLING OFF OF THIS.
POCKET THE TICKET PROFITS AND CLAIM THERE WERE FRAUDULENT ACTIVITIES.
YOU ARE REALLY LOST HOW MANY CLUB LEVEL SIDELINE SEATS DO YOU WANT AT 2000.00 EACH THEY ARE A DIME A DOZEN
Firstdibz may have did you all a favor, those who thought they were going to pick up there tickets and re-sell them in Tampa would have been disappointed at the prices.
NO DUMBO TRON WE WOULD HAVE PRESOLD FOR TAMPA DELIVERY. BEFORE THE PRICES DROPPED
I have just started up a forum on my site www.thesupergiant.com Please post your stories there as well. We have to make as many people aware of the scandal as possible. I know many of my friends that use FirstDibz as well.
Here is the an original ariticle from FirstDibz website using the word Guaranteed.
http://www.firstdibz.com/news.html?ugid=&contentId=700021203
Big Game? Invest for Tickets
08/28 03:49 PM
By: Andrew Buttaro
Loyal fans looking for tickets to the big game can forget about dealing with scalpers, thanks to a new company allowing them to bid on tickets for their favorite teams.
Ticket Reserve operates as a futures market, allowing fans to place a bid on their team's tickets for a big game on its Web site, www.FirstDIBZ.com. The market, operating on the basis of probability, determines the price of the bid. By purchasing this reservation, called a Fan Forward, passionate fans are guaranteed access to a ticket, at face value, if their team makes it to the Final Four.
"It's not some kind of shopping cart that we're manipulating," said Robert Hamilton, vice president of marketing for Ticket Reserve. "It's the market just doing what it does best."
For example, if a Duke fan wanted to reserve tickets at the beginning of March Madness in the event of the Blue Devils going to the Final Four, they could place a bid. A fan from George Mason University could do the same. Since Duke was a heavily favored team, the market may have valued the Duke Fan Forward more than the GMU one. But if a dedicated Patriot fan placed a bid early on, he could now redeem it for the option to buy Final Four tickets at face value - likely at a much lower cost than trying to buy tickets from a third party.
"We have some people this year who bought a Fan Forward for George Mason," said Hamilton. "They may have bought ticket rights for $5, thinking that this was the year the stars were aligned in their favor. By purchasing this reservation early, they now have the chance to buy Final Four tickets to see their team at face value."
Of course, the system can be used by more than just devout fans. At any point in the process, a Fan Forward holder can option out and sell the ticket.
"To stick with the George Mason case, this guy who bought the fan forward for $5 now might say, 'I want to let go of it for, say, $75,'" said Hamilton. "Someone else out there might determine that they're willing to pay $75 for a chance at tickets. So the original holder could sell it at a substantial profit."
The company can offer ticket opportunities because it has worked out individual deals with distributors who promise to share the revenue from the tickets. Hamilton sees this as "the model of the future."
"In the revenue sharing deal, everyone's a winner," he said. "Fans win, because they get to see their favorite teams. We win, because we earn money off the tickets. And the rights owners win, because they can charge a fee for each ticket sold."
In an era when a Super Bowl ticket can fetch thousands of dollars, Ticket Reserve believes it can not only offer fans a better deal, but help cure some of the corruption involved.
"Everyone stands to benefit when we can take back sports from a lot of the greedy forces that have overtaken them," said Hamilton. "We're not trying to be overly rebellious here, but we do feel like we offer a much better alternative."
Ticket Reserve was founded in 2001 by Rick Harmon and Herb Rudoy and originally just offered the futures market model for Super Bowl tickets. Since then, it has grown to include everything from Indy car racing to the NHL - and yes, it must be said in March - college basketball.
"George Mason was definitely the big story this year," said Hamilton.
Ticket Reserve also touts as one of its advantages its high security. Unlike scalpers, who can easily scam unknowing victims, Ticket Reserve is fully legal and guaranteed.
Hamilton won't say exactly where Ticket Reserve is looking next, but he sees a lot of potential in the model.
"The model for how seats could be allocated plays very well where there's other sports with very high demand," he said.
www.bcheights.com/home
I had club Premium seats, not "club level" whatever that is. These seats have access to the inside dining and air conditioning areas.
All,
If you have any questions about the class action lawsuit, you can contact Drew Sciolla at asciolla@pbmattorneys.com
I am sure he would be interested in getting any of the info you have on this case. Any contact or promises made by Firstdibz? Have they tried to cut you some other deal? Any phone calls or emails from Firstdibz promising you or guaranteeing you anything? He is based outside of Philadelphia in Conshohocken PA.
Drew Sciolla
I am trying to start something on facebook where we can all get together and maybe do something about this bullshit, find me on facebook, my name there is firstdibz ripoff
IF YOU ARE SO AFFECTED WHY HIDE BEHIND ANONYMOUS
Why give them our name and ruin what little chance we have of getting our money
besides it's much easier then registering
SUCK IT UP, LOOK AT THOSE GUYS THAT LOST THERE LIVES FISHING THEY WOULD LOVE TO BE OUT A LITTLE MONEY
Best bet is to file credit card disputes immediately and try getting rest later.
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